Privacy Policy and GDPR Compliance

Urban Edge Resource is committed to protecting and respecting the privacy of all individuals whose personal information we collect and process. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our services, website, or business operations. We ensure that all personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Urban Edge Resource operates as a payroll and workforce support provider delivering CIS payroll, umbrella payroll, and PAYE payroll services to contractors, businesses, and recruitment agencies. In order to provide these services, we may collect and process certain personal and financial information. This information is only used where it is necessary to deliver our services, meet legal obligations, or improve the experience of those who interact with our business.

Personal data we may collect includes identification details such as your full name, address, contact details including email address and telephone number, date of birth, National Insurance number, employment details, tax information, banking details for payment processing, and other information necessary for payroll administration. In some circumstances, we may also process limited business information provided by recruitment agencies or employers to enable accurate payroll processing and compliance reporting.

We collect personal information directly from individuals, from recruitment agencies, employers, or through secure online forms when you register for our services or contact our team. We may also collect limited technical information when you visit our website, such as your IP address, browser type, and usage information to help improve website performance and security.

Personal data is processed for legitimate business purposes including payroll administration, contractor verification under the Construction Industry Scheme (CIS), PAYE tax processing, umbrella employment administration, HMRC reporting, payment processing, and responding to enquiries. We may also process data to maintain accurate business records, comply with financial and tax regulations, and ensure the security and proper operation of our systems.

The legal bases for processing personal data under UK GDPR include the performance of a contract, compliance with legal obligations, legitimate business interests, and where required, consent. For example, payroll processing and tax reporting are carried out under legal obligations and contractual necessity, while communication regarding services may be based on legitimate interests in providing business support.

Urban Edge Resource takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. Data is stored securely using controlled systems and secure service providers. Access to personal data is restricted to authorised personnel who require the information to perform their professional responsibilities.

We may share personal data with trusted third parties where necessary to provide our services or meet legal requirements. This may include HM Revenue and Customs (HMRC), payment processing providers, financial institutions, compliance and auditing professionals, technology providers that support our payroll systems, and recruitment agencies or employers where relevant to payroll arrangements. We do not sell personal data to third parties or use personal information for unrelated marketing purposes.

Personal data is only retained for as long as necessary to fulfil the purpose for which it was collected and to meet legal, accounting, and regulatory obligations. Payroll records and related financial documentation may be retained for several years in accordance with HMRC requirements and statutory record-keeping obligations.

Individuals have rights under UK GDPR regarding their personal data. These rights include the right to access personal data held about them, the right to request correction of inaccurate information, the right to request erasure of personal data in certain circumstances, the right to restrict or object to processing where applicable, and the right to request the transfer of their data to another organisation. Requests to exercise these rights will be handled in accordance with data protection legislation and may require identity verification before action is taken.

Our website may use basic cookies or similar technologies to enhance user experience, analyse website performance, and maintain security. Cookies do not typically identify individuals directly but may collect information about browsing activity. Users can manage or disable cookies through their browser settings if they prefer.

Urban Edge Resource may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or service offerings. Any updates will be reflected on this page, and continued use of our services or website indicates acceptance of the updated policy.

If you have questions about this Privacy Policy, the way your personal data is handled, or if you wish to exercise your data protection rights, you may contact Urban Edge Resource directly. We will respond to all privacy-related enquiries in accordance with applicable data protection laws and within the required timeframes.